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Q1. Can you give directions to the B&B?
Using our "Google Maps" search facility indicates your starting point and arrival destination and google maps will generate directions for you
Q2. What are the check-in times?
Check in times are normally between 3pm – 6pm, unless otherwise agreed with your host/hostess.
Q3. Are the B&B's Tourist Board Approved?
All our homes are approved to Fáilte Ireland and Northern Ireland Tourist Board standards (The official Irish Tourist Boards) & all our homes meet these standards.
Q4. Are the B&B's suitable for disabled persons?
B&B's suitable for disabled persons have been graded by Comhairle or in the past by the National Rehabilitation Board. Please refer to facilities options
Q5. Are guide dogs and pets allowed in the B&B's?
With the exception of Guide Dogs, in the interest of hygiene pets are not allowed inside the premises. Some homes cater for pets outside the premises. Look for details under Facilities for each house and check when booking
Q6. Are credit cards accepted?
Visa, MasterCard and Eurocard are accepted practically everywhere in service and retail outlets. Diners Club and American Express cards are also accepted by many outlets. Maestro and EDC (European Debit Card) are accepted in most places which accept Visa and MasterCard. Most credit cards can be used in ATMs, especially the Bank of Ireland and Allied Irish Bank ATMs, except for American Express. The majority of our homes accept credit cards (see facilities in "Search for Accommodation"). Most of these homes accept Visa, MasterCard and some accept American Express
Q7. What are the restrictions on smoking?
There is a smoking ban in place in all areas of work in Ireland i.e. pubs, clubs, restaurants, etc
Q8. What is the weather like in Ireland?
The climate in Ireland is mild and temperate. The average temperatures range from about 4°C in the winter and 16°C - 20°C in summer. We recommend you visit the http://www.met.ie website to get an idea of what the weather is like in the country
Q9. Is tipping standard?
Hotels and restaurants often add 10-15% to the bill, for large parties. Tipping is not mandatory in the Republic of Ireland but is normal and of course, tipping is always appreciated. Tipping in pubs is unusual except for table service
Q10. What currencies are used in Ireland?
There are two currencies: the Euro in the Republic of Ireland and Sterling in Northern Ireland. Some areas near the border accept both currencies
Q11. Are passports and visas required?
You need a valid passport to enter any European country. Visas are not required for everyone depending on the length and purpose of your visit. More visa information is available from the Irish Dept of Foreign Affairs at www.dfa.ie
Q12. Where do I send complaints or other comments?
To maintain the high standards for which the Association is renowned, all comments on your level of satisfaction are welcome. All constructive criticisms will be taken seriously to ensure continued improvement of service. Complaints should first be brought to the attention of the proprietor before departure. Failing satisfaction please write to : Customer Care, B&B Ireland, Belleek Rd, Ballyshannon, Co. Donegal Or please email us at email@example.com
Q13. Is it advisable to pre-book our B&B?
It is advisable to pre-book first and last night's accommodation in advance at all times. Rooms in Dublin City and County can be difficult to find unless accommodation is pre-booked. If visiting the capital city, we strongly advise pre-booking all accommodation well in advance. Never count on finding rooms at short notice in Dublin, always reserve in advance.
Q14. Is the website secure?
Our website is secure. The booking engine is protected by a 128bit Thawte SSL encryption certificate that ensures your credit card details remain secure and confidential.
Q15. Will I pay a deposit on this website when making a reservation?
This website is for use by guests travelling with agent vouchers only. You do not pay any deposit but your credit card details are retained securely and only charged in the event that you do not show at the B&B or make a late cancellation.
Q16. How do I make a booking?
Run a search on the website for the location, dates and criteria you require for your booking. Choose from a selection of B&B's available on the dates required. When you book on this website you will receive instant e-mail confirmation.
Q17. What is meant by an Ensuite and Standard Room?
An ensuite room is a room with its own private facilities such as shower/bath, toilet and hand basin. A standard room does not have these private facilities. The bathroom resides outside the room and is shared with other guests in the B&B home.
Q18. What is meant by lead time?
Lead-time is dictated by the B&B operator. Some members accept bookings 2 days in advance. However, the majority of homes require a lead-time of 4 days
Q19. I want to use travel agency vouchers, where can I get them?
B&B Ireland are featured with all major Tour Operators/Travel Agents programmes around the world. You can contact them direct or we will be happy to supply a list of Tour Operators/Travel Agents on request.
Q20. What is the advantage of using travel agent vouchers?
When you use travel agents vouchers from any of our associated agents this entitles you to stay in any of the B&B Ireland that show the green "V" symbol. Using vouchers will also mean you can purchase a package holiday that is cost effective, your accommodation is prepaid and you avoid having to carry money to settle accommodation costs.
Q21. What about Gift Vouchers?
Gift Vouchers are available in denominations of EUR 10, EUR 20 or EUR 50 and can be used in any home featured on the website. If you require these tokens then please send an email to firstname.lastname@example.org stating the amount of tokens required and your full postal address. Payment can be made by credit card, cheque or postal order. Gift Vouchers are used in exchange for accommodation.